Shipping Policy

Last updated: June 15, 2026

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not shipped on weekends or holidays.

You will receive a confirmation email with tracking once your order ships.

Shipping Times and Methods

• United States: estimated 3–7 business days after processing.
• International: estimated 7–21 business days after processing.

Delivery times are estimates and are not guaranteed.

Delays may occur due to carrier issues, customs, weather, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout based on destination and method.

Any free-shipping thresholds or promotions will be shown at checkout.

Customs, Duties, and Taxes

For shipments that cross a border, the recipient may be responsible for import duties, taxes, and customs fees imposed by the destination country, in line with current regulations.

These charges are determined by local customs authorities and are not included in our prices or shipping charges unless clearly stated at checkout.

Customs processing may extend delivery times.

Tracking

You can track your order using the link in your shipping confirmation email.

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delayed or returned due to an incorrect or incomplete address.

Reshipping costs may apply.

Lost or Delayed Packages

If your package appears lost or significantly delayed, contact info@ownart.co and we will help investigate with the carrier.

Contact

OwnArt Jewelry
info@ownart.co